1. Overview

Our packages are designed to provide the best combination of services and value. This policy outlines how packages are delivered, modified, or canceled.

2. Booking and Payment

Full payment is required at the time of booking to confirm your package.
Payments can be made online via debit/credit card, UPI, or net banking.
Confirmation email will be sent within 24 hours of payment.

3. Package Customization

We allow basic customization in package services as long as the request is made before service delivery begins. Additional charges may apply.

4. Validity and Expiry

Each package is valid for a fixed period as mentioned during booking.
Expired packages cannot be extended or reused.

5. Cancellation Policy

Cancellations made within 48 hours of booking may be eligible for a full refund.
No refund will be processed for cancellations after service delivery has begun.
Special or custom packages are non-refundable.

6. Refund Process

Once a refund is approved, it will be processed to your original payment method within 7–10 business days. An email confirmation will be sent when the refund is issued.

7. Changes by Company

In rare situations, we may modify or cancel your package due to unforeseen circumstances (e.g., natural disasters, government restrictions). In such cases, you will be offered an alternative or full refund.

8. Customer Responsibilities

Provide accurate information during booking.
Follow all terms and instructions provided with the package.
Reach out to support for any clarification before package expiry.

9. Contact Information

If you have any questions about your package or this policy, feel free to contact our support team or email us at support@dreamskyairways.com.

10. Policy Updates

This policy is subject to change without prior notice. Please refer to this page for the most recent version before purchasing a new package.

Packages Policy